--- title: How long will it take for my package to arrive? description: arrive, package, order, delivery, when will i get my package, when will my order arrive, how long will it take for my package to arrive --- [Skip to content](https://help.kelvinlight.com/knowledge/how-long-will-it-take-for-my-package-to-arrive#main-content) English Show submenu for translations [Contact us](https://help.kelvinlight.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.kelvinlight.com/kelvin-portal?hsLang=en) ![260521\_Kelvin\_Logo\_K Symbol original-Jun-08-2022-02-08-23-57-PM.png\]](https://help.kelvinlight.com/hs-fs/hubfs/260521_Kelvin_Logo_K%20Symbol%20original-Jun-08-2022-02-08-23-57-PM.png?height=40&name=260521_Kelvin_Logo_K%20Symbol%20original-Jun-08-2022-02-08-23-57-PM.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://help.kelvinlight.com/knowledge/kb-tickets/new) - [Customer portal](https://help.kelvinlight.com/kelvin-portal) - kelvinlight.com kelvinlight.com Welcome to the Kelvin Service Center. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.kelvinlight.com/knowledge?hsLang=en) 2. [FAQ](https://help.kelvinlight.com/knowledge/faq?hsLang=en) 3. [Shipping](https://help.kelvinlight.com/knowledge/faq?hsLang=en#shipping) # How long will it take for my package to arrive? Your delivery date can be found in the order confirmation email sent to you. Once your order is ready to be dispatched, you will receive an email from us containing your tracking number. If you are not present at the time of delivery, you can contact the courier (UPS, DHL or Fedex) to request that they return at a later date. - [FAQ](https://help.kelvinlight.com/knowledge/faq?hsLang=en#main-content) - [Order & Returns](https://help.kelvinlight.com/knowledge/faq?hsLang=en#order-returns) - [Payment](https://help.kelvinlight.com/knowledge/faq?hsLang=en#payment) - [Shipping](https://help.kelvinlight.com/knowledge/faq?hsLang=en#shipping) - [Technical Support](https://help.kelvinlight.com/knowledge/faq?hsLang=en#technical-support) - [Feedback & Requests](https://help.kelvinlight.com/knowledge/feedback-requests?hsLang=en) - [Legal](https://help.kelvinlight.com/knowledge/legal?hsLang=en) - [Play Series](https://help.kelvinlight.com/knowledge/play-series?hsLang=en#main-content) - [Technical Questions](https://help.kelvinlight.com/knowledge/play-series?hsLang=en#technical-questions) - [Getting Started](https://help.kelvinlight.com/knowledge/play-series?hsLang=en#getting-started) - [Epos Series](https://help.kelvinlight.com/knowledge/epos-series?hsLang=en#main-content) - [Epos 600](https://help.kelvinlight.com/knowledge/epos-series?hsLang=en#epos-600) - [Epos 300](https://help.kelvinlight.com/knowledge/epos-series?hsLang=en#epos-300) - [Narrator App](https://help.kelvinlight.com/knowledge/narrator-app?hsLang=en) [![](https://help.kelvinlight.com/hs-fs/hubfs/260521_Kelvin_Logo_K%20Symbol%20original-2.png?width=70&height=61&name=260521_Kelvin_Logo_K%20Symbol%20original-2.png)](https://www.kelvinlight.com) Copyright © 2026, [www.kelvinlight.com](http://www.kelvinlight.com)